
4th August 2008, 21:44:48
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Administrator
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Join Date: Apr 2008
Posts: 1,271
Rep Power: 1
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Oh no, Snapnames is dead! Again!
Quote:
Dear SnapNames Customers:
As you may already be aware, the SnapNames service has been unavailable since
Saturday evening, U.S. Pacific time. Since then, our technical team has been
working to restore service. Our current estimate is for the service to be on
line in the next 18 hours. Should that estimate change, we will post an
update at: http://cl.exct.net/?ju=fe35157177610...1&jb=ffcf14&t=
We recognize this is the third outage for our service within the last several
weeks. The problem is related to one of our vendors' systems, unfortunately,
and our team has been working nonstop with the vendor to correct the issue.
Outages of this nature and duration of course are very unusual for SnapNames;
since we began our service in 2001, outages have been extremely rare and our
record for technical service, customer care and integrity has been extremely
well regarded by our customers and partners. It's extremely important to us
to maintain that confidence in our service and our team - we're working as
quickly as we can to make sure the problem is resolved correctly.
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Got it in an email from snapnames just now.
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